1. What This Policy Covers

This policy applies to:

• The Phoenix Hub website
• The Phoenix Hub portal
• Any information submitted through forms, profiles, or documents

It does not apply to third-party websites or services linked from Phoenix Hub.

2. Information We Collect

We collect only the information needed to operate the platform.

A. Information you provide

This may include:

• Name and contact details
• Account and login information
• Profile details (talent, startup, IP, or organisation)
• Documents you upload
• Messages or enquiries you send

You choose what information to submit and what to keep private.

B. Information collected automatically

When you use the site or portal, we may collect:

• Basic usage data
• Device and browser information
• Log data for security and performance

This data is used only to operate and improve the platform.

3. How We Use Information

We use your information to:

• Create and manage your account
• Display profiles and content based on your permissions
• Enable discovery and engagement where you allow it
• Communicate with you about platform activity
• Maintain security and platform integrity

We do not use your data for advertising.

4. Visibility and Permissions

Phoenix Hub is permission-based.

Not all information is public:

• You control profile visibility where applicable
• Some content is visible only to approved users
• Aggregate or anonymised data may be used for insights

Phoenix Hub does not make information public without your input or consent.

5. Data Sharing

Phoenix Hub does not sell your personal data.

Information may be shared only:

• With other users, based on your visibility settings
• With service providers required to operate the platform
• If required by law or legal process

All sharing is limited to what is necessary.

6. Data Storage and Security

We take reasonable steps to protect your information.

This includes:

• Secure systems and access controls
• Limited internal access
• Regular monitoring

No system is completely secure, but we aim to minimise risk.

7. Data Ownership

You retain ownership of the information and documents you submit.

Phoenix Hub:

• Does not claim ownership of your content
• Does not license your content for external use
• Uses submitted information only for platform purposes

8. Data Retention

We retain information:

• While your account is active
• As needed to operate the platform
• As required by law

You may request deletion or deactivation of your account, subject to legal or operational requirements.

9. Your Choices

You may:

• Update or correct your information
• Change visibility settings
• Deactivate profiles
• Request account deletion

Requests can be made by contacting us.

10. Cookies

Phoenix Hub may use basic cookies to:

• Keep you logged in
• Ensure site functionality
• Understand usage patterns

We do not use cookies for advertising or tracking across other websites.

11. Changes to This Policy

This policy may be updated from time to time.

When changes are made:

• The updated date will be shown
• Material changes will be communicated where appropriate
• Continued use of the platform means you accept the updated policy

12. Contact Us

For privacy-related questions or requests, contact:

Email: info@phoenixhub.in